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It is annoying to find out that your Nespresso Atelier must be fixed and show errors during brewing, particularly when longing for coffee. Since the Nespresso machine is an electric appliance, it may encounter issues and faults if anything goes awry within its system.

In this article, I will discuss every potential problem, its causes, and the possible solution you may encounter with your Nespresso Atelier, so you can be equipped with the knowledge to solve the problem after identifying it. Without any further delay, let’s start! 

Problem 1: Why Is There No Light On The Keys And Indicator Lights?

Nespresso Atelier has a user-friendly interface with illuminating indicators which send signals to the user for a specific message related to the machine. Nonetheless, sometimes you can encounter issues with the display of lights and indicators in your Nespresso Atlier keys. Do not worry; sometimes, it happens due to minor causes, such as power and electric supply issues. By identifying the reason, you can quickly resolve the issue.

Cause: 1  Problem With The Power Supply,

The most common reason behind this problem is the inadequate power transfer to your Nespresso Atelier. You can solve this problem by following the solutions written below.

Solution: Check The Outlet

Ensure that the outlet you are using to insert the plug of the Nespresso Atelier is working correctly. There are chances that your Nespresso is not getting the power supply because the outlet needs fixing. In that case, contact an electrician and repair the outlet.

Moreover, it’s essential to ensure the machine is plugged into a dedicated outlet solely used for this appliance. Other devices or appliances should not be connected to the same outlet, which can cause the plug to trip.

Solution 2: Check The Plug

Double-check the plug and ensure it is appropriately inserted into the outlet. Sometimes, the plug may not be fully inserted or become loose, resulting in a loss of power to the machine. By ensuring the plug is properly inserted, you can avoid any power loss issues and ensure your machine functions correctly. 

Solution 3: Check The Voltage 

It is essential to ensure that your Nespresso is getting the required voltage and that there is no fluctuation in the voltage. If there is a fluctuation, the brewer will stop working, turning its lights and system off.

Solution 4: Check The Fuse

The light problem can also occur due to the damaged fuse due to a minor electrical malfunction within its circuitry, possibly resulting from a disruption or failure in the circuit system. If the circuit breaker keeps tripping repeatedly, it may be caused by overloading the circuit. To troubleshoot this issue, try unplugging some appliances to reduce the load on the circuit. Once you have reduced the load, attempt to turn on the coffee machine again to see if the issue has been resolved.

 Cause 2: A Minor Glitch

A glitch is a minor temporary error that sometimes happens in electronic appliances. Your Nespresso can turn off, resulting in the lights being turned off.

Solution: Restart The Machine

Turn on the machine; simply press and hold one of the nine keys for one second. It will activate the machine and allow you to begin preparing your coffee.

 Cause 3: The Lights Are Broken

If you have tried the above solutions and have yet to solve your issue, there are chances that the lights of Nespresso are broken.

Solution: Repair The Lights

Hire a technician or contact Nespresso Customer Service to repair your Nespresso lights. Their call center is open 24/7 and can be contacted at 800-562-1465 (OriginalLine) or 877-964-6299 (VertuoLine).

Cause 4: An Internal System Problem

If you have tried every possible solution to solve the problem of turning off lights, then there must be damage in the system of your Nespresso. This issue can become a severe threat to your Nespresso; It is imperative to solve it immediately.

Solution: Contact Nespresso

You need to contact Nespresso Customer Service immediately and seek help to solve this issue, or you can ask them to relapse it with a new one if you still have the facility of warranty.

Problem 2: Why Does The “Descaling” Alert Blinks Orange And The Milk-Based Drinks Keys Work?

What can be the possible cause of the blinking orange light on your Nespresso Atelier? Let us see!

Cause: Descaling Required

If you notice the “Descaling” alert blinking orange on your Nespresso machine, it indicates that descaling is required. It is recommended to perform descaling once every three months to maintain the machine’s optimal performance. If you do not descale the machine, it will eventually lock itself after a few cycles.

Solutions: Descale Your Nespresso Atelier

To perform a descaling on your Nespresso machine, follow these steps:

  1. Lift and close the lever to eject the capsule. Empty the drip tray, drip base, and capsule container.
  2. Fill the water tank with 500 ml of fresh drinking water. Pour one pouch of Nespresso liquid descaling agent into the water tank.
  3. Insert the milk frother.
  4. Place a minimum 1L container under the coffee spout.
  5. To enter descaling mode, simultaneously press the Lungo + Ristretto keys for 3 seconds. Both keys will blink.
  6. Press the same keys again to start the descaling program.
  7. The descaling liquid will flow alternatively from the coffee outlet and the milk frother.
  8. Once the descaling cycle is complete and the water tank is empty, the Lungo + Ristretto keys will blink.
  9. Rinse the water tank and fill it with fresh drinking water.
  10. Press the Lungo + Ristretto keys again. Rinsing will continue via the coffee outlet and the milk frother. The Lungo + Ristretto keys will blink.
  11. Once rinsing is complete, the machine will return to ready mode, and the “Descaling” alert indicator light will shut off. Remove and store the milk frother in its housing. Fill the water tank with fresh drinking water.
  12. Finally, clean the machine using a damp cloth.

Problem 3: When You Press The Recipe Key, It Does Not Start, And The “Descaling” Alert, Lungo, And Ristretto Keys Blink. 

Let us see why you are experiencing an issue with your coffee machine where the recipe key does not start, and the lungo, ristretto, and descaling alert keys are blinking.

Cause: The Machine Is In Safety Mode Against The Scale

When Nespresso Atelier detects mineral buildup in the machine, it displays an alert by blinking descale alert orange. You can only brew a few more cups after the descale alert. If you won’t declare your machine, the machine is turned on its safety mode against scale, which will not allow you to brew more coffee without running a proper descale cycle.

Solution: Descale Your Nespresso

Your Nespresso will only function once you run a descaling cycle. For details, refer to the section “descale your Nespresso atelier” under the “Problem 2” to learn how to descale.

Problem 4: During Descaling, The Lungo + Ristretto Keys Blink, And The “Descaling” Indicator Light Remains Lit. 

It can be frustrating and confusing if you are experiencing an issue where the lungo and ristretto keys blink, and the “descaling” indicator light remains on during the descaling process. Let us see why this is happening!

Cause: The Water Tank Is Empty During The Descaling Process.

 Your Nespresso machine could not complete the descaling process because the water reservoir became empty during the cycle. As a result, the machine stopped the descaling process midway. This situation can occur if the water tank is not adequately filled before initiating the descaling cycle or if there is a leak in the water system.

Solution: Fill The Water Tank

To continue the cycle, thoroughly rinse the water tank and fill it with fresh drinking water. Then, press the Lungo and Ristretto keys to resume the descaling process. Follow the manufacturer’s instructions carefully to ensure the descaling cycle is completed successfully.

Problem 5: Why Do The 9 Keys Of Nespresso Atelier Blink Quickly Non-Stop?

The Nespresso Atelier has a control panel of 9 keys, each with an illuminated light system. These keys sometimes start blinking or illuminating to indicate several messages to the user; however, it can also cause some confusion if all nine keys start flashing non-stop simultaneously.

Cause: The Water Tank Is Empty

 The water tank in the Nespresso machine is currently empty. It has been noticed that several recipe buttons were pressed in succession without any water in the water tank. 

Solution: Launch The Prime Mode

In such a situation, launching the priming mode by pressing any key on the control panel is recommended. Follow the method to launch the prime mode.

How To Prime Your Nespresso Atelier?

Here are the steps to follow for priming the Nespresso machine:

  1. Insert the milk frother into the designated area.
  2. Press and hold any one of the nine keys on the control panel for 1 second to turn on the machine.
  3. The nine recipe keys on the control panel will start blinking continuously.
  4. Place a container with a capacity of at least 600 ml under the head of the machine.
  5. Lift the lever and keep it in an open position.
  6. Fill the water tank with fresh water and securely put it back in its place.
  7. Press any one of the nine keys on the control panel. It will cause the nine keys to blink rapidly.
  8. Some water may flow out of the milk frother during priming for a few seconds. It is normal and should not be a cause for concern.
  9. The machine will return to the “Ready for use” mode once the priming process is complete.

Problem 6: Why The Recipe Key Blinks Rapidly During The Preparation In Nespresso Atelier

In the Nespresso Atelier machine, if the recipe keys on the control panel start blinking rapidly during preparation, this indicates a problem. Let’s see what it is and find its solution!

Cause 1: Empty Water Tank

The Nespresso indicates that the water tank is empty by blinking the Recipe key.

Solution: Fill The Water Tank

To resolve this issue, simply fill the water tank with fresh water. Once the tank has been refilled, the blinking Recipe key should stop, indicating that the machine is ready. It’s essential to ensure that the water tank is always filled to an appropriate level before using the machine to ensure that it functions properly and produces high-quality coffee beverages.

Problem 7: Why The The Milk Foam Is Insufficient In Nespresso Atelier?

A rich and velvety froth is often a sign of a perfectly prepared foam. But, if your Nespresso Atelier is not generating enough froth, there are several possibilities of why this is happening with your Nespresso. Let us delve deeper into the details!

Cause 1: Use Of Warm Milk

Are you using warm milk for frothing? If yes, that could be a cause of this problem. Using warm milk for frothing is not advisable, and if you are not achieving a dense and velvety froth, it might be due to using warm milk.

Solution: Use Refrigerated Milk

For optimal results, use pasteurized whole or semi-skimmed milk that has been refrigerated and maintained at approximately 4-6°C / 39-43°F.

Cause 2: Dirty Milk Frother

To ensure the best result for frothing, Nespresso advises performing a rinse cycle after each use of the milk frother. In case you have skipped rinsing it for an extended period, you might experience reduced frothing performance.

Solution: Clean Milk Frother

To clean the milk frother, lift the machine’s head, and remove the frother by gripping its handle. The “Clean” indicator light will turn off. You can then clean the frother by hand-washing it with a mild detergent or putting it in the dishwasher. After cleaning, put the milk frother back into its housing.

Cause 3: Nespresso Is Clogged

If the milk frother is not functioning properly, there is a possibility that your Nespresso is clogged due to extensive mineral accumulation. In order to eliminate the clogging, there is a dire need to run a descaling cycle in your Nespresso.

Solution: Descale your machine

To remove the scale build-up inside your Nespresso Atelier Immediately perform descaling. To know the detailed procedure of descaling, see the section ”Descale Your Nespresso Atelier” under the “Problem 2” mentioned above in this article.

Cause 4: Cup Is Not Properly Positioned 

Another possible cause of this problem could be the wrong mug placement under the milk frother. If the cup is adequately centered on the drip plate, it can affect the milk frother’s positioning, leading to adequate frothing.

Solution: Place The VIEW Mug Correctly.

 It is essential to position the View Mug in the center correctly to avoid issues with milk frothing. Ensure the cup is accurately centered relative to the Nespresso machine to achieve optimal frothing results.

Cause 5: Dirty Milk Frother Connection

You may face low-quality frother due to a dirty milk frother connection. Cleaning the milk frother is the only way to get rid of this unpleasant situation. Also, Nespresso recommends you clean the milk frother connection after every use.

Solution: Clean The Milk-Frother Connection

You can clean the milk frother connection using a clean, damp, non-abrasive cloth.

Cause 6: Use Of Cold Cup

If you are using your brewer in the winter season, then this might be the cause of why you are facing less foam and low-quality froth. Using a cup directly from the cupboard is not a good idea because the cup is usually cold and not sufficiently hot for a good quality frothing.

Solution: Pre Heat The Cup

To solve the issue of the cold cup, you can preheat the cup using the microwave or by pouring hot water.

Problem 8: Why The Milk-Based Recipes Keys Do Not Light Up In My Nespresso Atelier

If the milk-based recipe keys on your Nespresso Atelier are not lighting up, there are a few reasons why this may be happening.

Cause: The Milk Frother Is Not Properly Attached To The Machine

It is necessary to attach the milk frother to the machine properly, to illuminate the milk-based recipe keys on your Nespresso Atelier. The Nespresso Milh Based keys will only illuminate if the milk frother is placed in its position. The illumination indicates to the user that the frother is properly attached to your Nespresso, and you can make any milk-based beverages.

Solution: Set Up The Frother Properly

To solve this problem, place the milk frother in its position properly.

Problem 9: Why Does The Milk Overflow From The Mug During Preparation In Nespresso Atelier

Cause 1: Wrong Cup Selection.

The size of the cup places great importance while making milk-based beverages in your Nespresso Atelier; otherwise, the milk would start overflowing from the cupid; the cup size is different from the beverage options chosen by yours.

Solution 1: Use The View Cup

It is recommended to use the Nespresso View Mug, which has a capacity of 270 ml/91.636 oz, to ensure optimal results when making milk-based recipes with the Nespresso Atelier. This mug is included in the box when you purchase the machine and can also be purchased at a Nespresso boutique. Using this specific mug helps to ensure that the milk frother is able to properly mix and heat the milk, resulting in a perfectly textured and delicious milk-based beverage. Therefore, it is recommended to use the Nespresso View Mug for the best possible results when preparing milk-based recipes with the Nespresso Atelier.

Solution 2: Choose The Right Cup Size

If you prefer to use your own cup when preparing milk-based beverages with the Nespresso Atelier, it is important to follow four rules to ensure the quality of the recipe and prevent overflow during the preparation process.

  • Avoid flared cups: Do not use cups with flared rims, as they can cause the milk to overflow during the preparation process.
  • Use a cup with at least a 7cm diameter: A cup with a minimum diameter of 7cm should be used to ensure there is enough space for the milk to froth and prevent overflow.
  • Use a minimum of 80ml milk: When making hot milk-based recipes, it is recommended to use at least 80ml of milk to achieve the proper texture and consistency.
  • Do not fill more than half of the cup: It is important to never fill the cup with milk beyond half its capacity. Overfilling the cup can result in overflow during preparation and may also affect the quality of the recipe.

Cause 2: Wrong Quantity Of Milk

If the milk is more than the needed quantity in the cup, it will eventually start overflowing during the frothing process.

Solution: Adjust The Milk Quantity

It is essential to ensure that the milk fills only half of the cup to prevent overflow and ensure the best results when making milk-based beverages with your Nespresso Atelier. Filling the cup beyond this point can cause the milk overflowing during preparation, resulting in a messy and frustrating experience.

Problem 10: Why Is the “Clean” Alert A Steady Orange Light On My Nespresso Atelier?

A steady orange light on the clean indicator is an alert shown to the user to send some specific message. Let us see what your machine is telling you!

Cause: Dirty Milk Frother.

The steady orange light on the clean indicator refers to cleaning your milk frother. This clean alert always illuminates after you use your milk frother to make any milk-based beverages in your Nespresso Atelier.

Solution: Rinse The Milk Frother

  1. Once the preparation is completed, the “Clean” indicator light lights up orange.
  2. Lift up the head, remove the milk frother by means of its grip area.
  3. The “Clean” indicator light turns off.
  4. Clean the milk frother by putting it in the dishwasher or handwashing with warm water and mild detergent.

Now, clean the milk frother. To know the process of rinsing your milk frother, refer to the section “Rinse your Nespresso Atelier” under the “Problem 12 (Cause 4)”.

Problem 11: Why Does the Lever Not Fully Close In My Nespresso Atelier? 

If you are having trouble closing the lever on your Nespresso machine, it can be frustrating and a source of anxiety. And may prevent the machine from functioning properly. Below is the reason behind this particular issue. Let’s explore!

Cause: Blocked Capsule Container

Blockages in the capsule container can prevent the lever from closing entirely and hinder the machine’s proper functioning. 

Solution: Check For Blockage

Inspect the capsule unit, remove any blocked capsules, and ensure no obstructions are inside the capsule unit. By addressing this issue, you can ensure that your Nespresso machine operates smoothly and provides you with the perfect cup of coffee every time.

Problem 12: Why Is There A Leakage Around The Capsule (Water Present In The Capsule Container)?

A leaking matter could become a serious and frustrating issue, creating a mess and effects the functionality and durability of your appliance. There are various root causes behind this problem. You need to assess the situation and solve the problem accordingly. So, scroll down!

Cause 1: Problem With Capsule Placement

If you find that water is present in the capsule container and your Nespresso Atelier is leaking around the capsule, the incorrect placement of the capsule likely is to blame for the issue.

Solution: Place The Capsule Correctly

To solve this issue, ensure the capsule is inserted with the correct orientation in the capsule unit.  Make sure the head of the capsule should on the side of the coffee outlet (the front of the machine).

Cause 2: Clogged Nozzle

If coffee grounds or their residue is left in your Nespresso Atelier for a prolonged period, they can accumulate mineral deposits and cause blockages or clogs in the pipes. Refrain from cleaning or descaling the machine regularly can increase the risk of clogging, particularly in the nozzle. A clogged or obstructed nozzle can affect water pressure and flow, resulting in the sudden leakage of water or coffee into the capsule container. 

Solution 1: Clean The Nozzle

Clean the nozzle with the help of a needle. Make sure to use the needle carefully to avoid any damage to the pipe. After this process, run a rinse cycle by following the steps mentioned in “Rinse your Nespresso Atelier” below in the current section “Cause 4 (Clogged Capsule Unit)”.

Solution 2: Clean With Nespresso Pods

For stress-free and thorough cleaning of your Nespresso, I recommend you use the Nespresso cleaning pods designed by Nespresso to have a hassle-free cleaning of your Nespresso machine. These capsules are designed to efficiently clean the nozzle, brew chamber, and exit spout of the machine, making them an ideal choice for regular maintenance.

How To Use Nespresso Cleaning Pods?

To clean your Nespresso machine with a cleaning pod, simply insert the pod into the capsule holder and select the largest brew option on the display. This will remove any accumulated calcium and lime build-up in the machine. Then, remove the cleaning pod and run the largest cup size twice to rinse the machine thoroughly.

Cause 3: Use Of Third-Party Compatible Capsules

If you use low-quality reusable or inferior third-party capsules in your Nespresso machine, it can cause coffee leakage over time because these capsules may not be compatible with the machine. 

Solution 1: Use Compatible Capsules

It is advisable to use reliable third-party capsules compatible with your machine. It will ensure that your coffee is brewed correctly and minimize the risk of leaks or malfunctions.

Solution 2: Use Nespresso Capsules

You can use a third-party capsule, but I recommend using Nespresso Capsules especially made for Nespresso machines by Nespresso.

Cause 4: Clogged Capsule Unit

When water flows through the Nespresso Capsule, coffee grounds may become lodged inside the capsule unit. This issue further escalates and causes leakage around the capsule unit. Neglecting the cleaning process of the capsule unit stems from this issue and affects the functionality of your Nespresso Atelier.

Solution: Run A Rinse Cycle

Here are the steps you need to follow to run a rinse cycle.

  1. Place a large container under the coffee outlet and milk spout
  2. Rinse the water tank thoroughly.
  3. Fill the water tank with fresh drinking water, making sure it is filled to the maximum level.
  4. Press the Lungo and Ristretto keys simultaneously.
  5. The machine will begin the rinsing process, carried out through the coffee outlet and the milk frother.
  6. During the rinsing process, the Lungo and Ristretto keys will blink to indicate that the machine is in rinsing mode.
  7. Wait for the rinsing process, and then discard the water used during the rinse.

Cause 5: Clogged Grid Plate

If there is a buildup of coffee residue in the grid plate of your Nespresso machine, it can cause a blockage that may result in leaks around the capsule area. When water is unable to enter or exit the capsule as intended, it can lead to leaks.

Solution: Run A Rinse Cycle

First, clean the grid plate using a soft toothbrush and then run a rinse cycle. See the topic “Rinse your Nespresso Atelier” mentioned above in the current section “Cause 4 (Clogged Capsule Unit)” to get information about the rinsing process method.

Cause 6: The Machine Is Broken

After trying all aforementioned solutions, if the situation still persists, there is a possibility that your Nespresso is leaking because it is internally broken somewhere.

Solution: Call Nespresso

Since solving this involves technical training and capabilities, you should contact Nespresso and ask them for their assistance, or avail of a warranty offer and ask them to replace it with a new one. To get in touch with the call center, you can dial the following phone number: 800-562-1465.

Problem 13: Why Is There No Coffee And No Water In Nespresso Atelier?

If you’re experiencing a situation where your Nespresso machine is making noise but not dispensing water or coffee, it could be a sign of malfunction or improper functioning. It can occur for various reasons, which we will explore. So, scroll down!

Cause 1: Water Reservoir 

Nespresso Machines has a built-in detect system, which allows it to stop dispensing water or coffee when the water tank is not adequately filled with water and when the water tank is not accurately placed in its position.

Solution 1: Fill The Water Reservoir

It’s important to fill the water tank to the designated “Max Fill” level indicated for the user to ensure proper usage of the Nespresso machine. Be sure to fill the tank up to this level to avoid any issues.

Solution 2: Place The Water Tank Properly

In order to ensure that the water reservoir is securely in place, it’s important to position it properly on its base and ensure that it clicks into place. Be sure to follow this step to prevent any potential issues.

Cause 2: Pump Is Air Lock

An airlock produced in the water or milk pump can cause trouble dispensing water and coffee. This Air Lock is produced when the machine is used after extensive storage or when you use the brewer without refilling the water tank or milk container.

Solution: Prime Your Nespresso

Refer to the above section, “Prime Your Nespresso” under the “Problem 5” for information about the Priming Process.

Cause 3: Nespresso Is Clogged

A clogged Nespresso can also cause problems dispensing coffee and water. Nespresso recommends its users to descale the machine regularly to avoid such inconveniences.

Solution: Desacle 

To see the detailed descale process, refer to the section above, “Descale your Nespresso Atelier”under the “Problem 2” of this article to get information about this process.

Problem 14:Why Does The Coffee Flow Slow In My Nespresso Atelier?

A slow Coffee flow can ruin your coffee experience, resulting in satisfaction and clarity. There can be several reasons behind this problem. You need to decipher the root cause and resolve the issue accordingly. Let’s do it!

Cause 1: Use Of The Wrong Capsule Type

Using the wrong type of coffee capsule can also cause slow coffee flow. This is because the coffee grounds are precisely calibrated to match the water pressure of the coffee machine for each specific type of coffee. If you accidentally use the wrong capsule, you may encounter slow coffee flow or find coffee grounds in your cup.

Solution 1: Use The Right Type Of Capsule

To avoid issues with the coffee flow, it’s important to choose the correct capsule pods when making your beverage; for instance, use an espresso capsule when making espresso and a lungo capsule for a lungo and others, respectively. The type of coffee a capsule best suits is typically indicated on its packaging, so it’s essential to check before use.

Solution 2: Use The Nespresso Capsules

I recommend using Nespresso Capsules with your Nespresso machine since the machine is specifically designed to work with them. These capsules have the ideal thickness and perforation required for the machine to function optimally. 

 Cause 2: Dirty Capsule Unit

A dirty capsule unit can also cause blockages and affect the flow of coffee. It’s essential to clean the capsule unit regularly to ensure a perfect coffee flow. Solution: Run A Rinse Cycle

Refer to the above section of “Run a Rinse Cycle of Nespresso Atelier” under the “Problem 12 (Cause 4)” to get the detailed rinsing procedure of Nespresso Atelier.

Problem 15: Why Is There No Coffee? Only Water Is Flowing (Despite Having Inserted A Capsule)?

It could become a concerning issue if your Nespresso is not dispensing coffee but water despite inserting the capsule pods in the capsules unit. Let’s find out its reason and solution! 

Cause: Broken Capsule Unit

Regular usage over several years can cause wear and tear on the Nespresso machine, which may result in cracks on the inside. This damage is common in frequently used appliances and can affect the machine’s performance over time.

Solution: Contact Nespresso

I recommend you seek help from Nespresso Customer service and ask them to assist and repair your Atelier. To get in touch with the call center, you can dial the following phone number: 800-562-1465.

Problem 16: Why Is The Coffee Not Hot Enough? 

The optimal temperature is essential for an enjoyable good cup of coffee experience. The presence of hot steam rising from freshly brewed coffee indicates that the coffee is ready to be savored. On the other hand, lukewarm coffee can be disappointing. If your Nespressois dispenses coffee that is not hot enough, there may be various reasons why this is happening, and we’ll explore them below, along with ways to resolve them.

Cause 1: Use Of Cold Cup

Using a cold cup for coffee can turn your coffee cold, ruin your experience, and waste your time and effort. When hot coffee is dispensed in a cold cup, it lowers the temperature of the coffee, resulting in lukewarm coffee that is not enjoyable.

Solution: Preheat Your Cup

I would advise you to preheat the cup before using it for coffee. To preheat, you can use the option of a microwave, or you can pour hot water into the cup.

Cause 2: The Machine Is Clogged

After using your Nespresso for some time, you will notice that your coffee used to be warmer than it used to be. It could be a sign that it’s time to thoroughly clean your machineThe water used in Nespresso machines contains minerals that can build up over time and cause issues with the quality and temperature of your coffee. Therefore, running a descale cycle is necessary to remove accumulated minerals and ensure that your coffee remains hot and high-quality.

Solution: Run A Descale Cycle

Refer to the section of “Descale your Nespresso Atelier” under the “Problem 2” of this article to learn the detailed descaling process.

Cause 3: Broken Heating Element

If you have tried all the aforementioned solutions and know that they are not the root causes of this problem, the issue may lie within the heating element. The heating element in Nespresso machines is responsible for heating up the water and milk to the optimal temperature. Still, if it is broken, it may fail to warm up the water and milk properly, resulting in lukewarm coffee.

Solution: Repair The Heating Element

After figuring out that the heating element is the root cause of your lukewarm coffee, it is best to repair the heating element system. You need to hire a technician or contact Nespresso to seek their expertise in this matter.

Problem 17: Why My Nespresso Atelier Cannot Go To The Menu Mode (e.g., “Descaling” “Automatic Power Saving Setting”)?

If you need help accessing the menu mode on your Nespresso Atelier machine, it can be frustrating and prevent you from performing necessary maintenance tasks. There can be various reasons for this to happen. Let us find out what they are!

 Cause 1: Auto Off Mode Is On

Your Nespresso Atelier machine is currently in Auto Off mode, preventing it from accessing the menu mode. Auto Off mode is a power-saving feature that automatically turns off the machine after a certain period of inactivity to conserve energy.

Solution 1: Turn On The Machine

You can get access to the menu of your Nespresso Atelier by turning on the machine by pressing one of the coffee buttons displayed on the control panel.

Solution 2: Turn Off The Auto Off Mode

You can access the control of the machine by turning the automatic off mode or by programming your desired settings.

How To Turn Off The Auto Off Mode.

  1. Ensure the machine is turned on.
  2. Simultaneously press the Hot Foam and Cappuccino keys for 3 seconds to go to the Automatic Power Saving Setting menu. The “Descaling” and “Clean” alert indicator lights will be lit, and the Hot Foam, Latte Macchiato, and Cappuccino keys will blink.
  3. Press one of the Hot Foam, Latte Macchiato, or Cappuccino keys to select the desired automatic power-off time. You have 15 seconds to program the desired value by pressing the corresponding key.
  4. The programmed key will blink three times to confirm the newly selected value.
  5. The machine will automatically exit from the Automatic Power Saving Setting Menu mode.

Cause 2: Internal Problem

If you have figured out and made sure that this is not happening because the machine is in auto-off mode, then the problem lies in the internal system. The machine can be broken internally.

Solution: Contact Nespresso

To resolve this issue, I suggest avoiding repairing the problem by yourself; instead, seek help from some professional and contact Nespresso to ask them to repair your machine., You can dial the following phone number: 800-562-1465.

Problem 18: Irregular Blinking

Nespresso Atelier has a user-friendly interface with a built-in illuminating system in the buttons, designed to indicate specific messages to the user, such as different alerts. It can be a serious concern if your Nespresso lights start blinking irregularly.

Cause: Internal Damage

If you notice that your Nespresso is irregularly blinking and not indicating any specific default  message, it might face internal damage.

Solution: Contact Nespresso

You should contact Nespresso immediately and seek their help to get more information or ask them to repair your machine. You can reach the call center by dialing 800-562-1465.

Problem 19: The 9 Keys Blink Simultaneously For 10 Seconds, And The Machine Turns Off.

If you encounter an issue when the nine keys blink simultaneously for 10 seconds and the machine turns off, the machine indicates an error alert. Let’s check what it is!

Cause: The Machine Is Damaged

Nine keys blinked simultaneously, and later the machine turned off, indicating that your Nespresso is internally damaged and the machine is showing a breakdown alert.

Solution: Contact Nespresso

To resolve the issue of the Nespresso machine turning off after the nine keys blinking simultaneously for 10 seconds, you should take action to have the machine repaired. It can be done by seeking assistance from a professional repair technician or contacting Nespresso’s customer service team. It is essential to avoid attempting any repairs on your own to prevent further damage or potential safety hazards. You can reach the call center by dialing 800-562-1465.

Problem 20: Why Is My Nespresso Light On But Not Working?

It can be confusing and difficult to decipher the root cause behind the problem of Nespresso not working despite itis turned on. There can be various reasons behind this issue. You need to figure out what is causing this problem and try to resolve it accordingly.

Cause 1: The Machine Is In Desacle Mode

The descaling process is a common reason a Nespresso machine may experience flashing lights if a user notices that the lights are flashing rapidly and continue to flash for an extended period. In that case, the machine may have advertently been put into the descaling process. In such a case, following the steps to exit the descaling process is advisable.

Solution: Complete The Desacle Process

Follow the complete descale process from this article’s section “Descale your Nespresso Atelier” under the “Problem 2”.

Cause 2: Your Machine Is Warming Up

The Nespresso machine’s light may flash due to it being in the process of warming up. It is a normal function when you first plug in the machine and press either button once. When this happens, the buttons will begin to blink and will continue to do so until the machine reaches its desired temperature. 

Solution: Wait Until The Process Is Complete

There is nothing to worry about since the machine is normally heating. It will take 30 minutes to heat the machine. You only need to wait until the machine is heated up thoroughly, and then you can start your coffee preparations.

Cause 3: Low Water Level

The Nespresso will stop working if it detects the absence of water in the water tank and starts giving alerts by blinking lights.

Solution: Fill The Water Tank

To avoid such inconveniences, you need to ensure that the water tank is filled with adequate water before starting the brewing process. For an indication of the optimal water level for the Nespresso machine, there is a visible line on the water tank marked as “Max Fill.” This marking shows users the maximum amount of water that should be added to the tank for optimal performance. 

Problem 21: What is My Nespresso not Turning On?

If Nespresso is not displaying any significant signs of being turned on, this can be a matter of worry; let’s see what you do to solve this issue!

Cause 1: Problem With Electric Supply

Inadequate power transfer is often the primary reason for the problem with the Nespresso Atelier. However, this issue can be resolved by implementing the solutions detailed below. Following these steps, users can address the power transfer problem and restore proper functioning to their Nespresso Atelier.

Solution 1: Check The Outlet

To ensure proper power supply to your Nespresso Atelier, first check that your outlet is functioning correctly. If not, have an electrician repair it. Also, plug the machine into a dedicated outlet solely for its use, as other devices connected to the same outlet can cause the plug to trip.

Solution 2: Check The Connection

Make sure that the machine’s plug is inserted properly into the outlet and that the plug is not damaged. If there were either of these cases, the machine would not get the power supply.

Solution 3: Check For Fluctuations

Ensuring a stable voltage is crucial for the proper functioning of your Nespresso. Any voltage fluctuations can cause the brewer to stop working, turning off its lights and system. Be sure to check that the machine is receiving the required voltage consistently.

Solution 4: Check The Circuit

This particular problem may result from a damaged fuse caused by minor electrical malfunctions within its circuitry, which could result from a disruption or failure in the circuit system. If the circuit breaker trips repeatedly, it may be due to an overloaded circuit. To fix this, unplug some appliances to reduce the load, then attempt to turn on the coffee machine again to see if the issue has been resolved.

Cause 2: The Machine Is Broken.

After trying every solution mentioned above, if the problem still persists, indicating towards internal damage which needs to be repaired immediately.

Solution: Contact Nespresso.

I recommend you avoid treating the internal damage of your Nespresso Atelier by yourself; instead, contact Nespresso, as they offer their professional repair services on one call. You can get the call center by dialing 800-562-1465.

Problem 22: Why Does The Nespresso Machine Stop After A Few Seconds?

After starting your Nespresso, if it stops after a  few seconds, it means it has detected some problem and stopped functioning. There are several reasons why this is happening with your brewer.

Cause 1: Problem With The Water Tank

Improper positioning of the water level or an inadequate water level sensor can prevent the Nespresso Atelier from brewing after only a few seconds. If the machine detects insufficient water, it leads to a pause in the brewing process.

Solution 1: Position The Water Tank Correctly

Ensure that you place the water level onto the brewer correctly. Listen for the “click” sound to confirm that the level has been properly positioned.

Solution 2: Fill The Water Tank

Make sure to fill the water level to the Max Fill Level 

Cause 2: The Machine Is Clogged

If your machine is not functioning correctly and frequently stops, it may be due to clogging and may require a descaling cycle.

Solution: Descale

Run a descale cycle to function your brewer properly. Refer to the section, “Descale Your Nespresso Atelier” under the “Problem 2” for details.

Problem 23: Nespresso Atelier Not Working After Descaling

If your Nespresso Atelier is not performing any function after you run a descale cycle, it gives an indication that your descaling process is not completed yet. Let us know how you can resolve this problem.

Cause: Descaling Is Not Completed

If your Nespresso Atelier is not working after descaling, it may be due to the machine being stuck in the descaling mode because you have not performed the necessary rinsing cycles. Follow the instructions carefully and perform all required rinsing cycles to ensure that the machine exits the descaling mode properly.

Solution: Follow The Proper Descale Guide

Refer to the section of “Descale your Nespresso Atelier” under the “Problem 2” in this article.


With the answers to your Nespresso Atelier queries provided, you can now identify your problem and address it. I would reiterate the importance of regular maintenance and proper cleaning to ensure the longevity and optimal performance of your Nespresso machine. By following the guidelines for descaling and rinsing, as well as understanding the machine’s indicators and troubleshooting common issues, you can enjoy high-quality coffee for years to come.

Finally, as a coffee lover, it is always worth exploring and experimenting with different types of coffee and brewing methods to discover new and exciting flavors. So, don’t be afraid to try something new and expand your coffee horizons beyond your Nespresso machine. If you enjoy coffee-related content, visit our website https://coffeeaim.com/


How Do I Reset My Nespresso Atelier?

To restore the factory settings on your Nespresso Atelier, begin by turning it on by pressing one of the coffee keys (Ristretto, Espresso, Lungo). Then, press and hold the Lungo and Mocha keys simultaneously for 3 seconds. The Lungo and Mocha keys will blink three times to indicate that you have accessed the Factory Settings Menu, and the machine’s settings will be restored to their original factory settings.

How Do I Know If My Nespresso Is in Descaling Mode?

The Nespresso Atelier will show the descale alert by blinking the descale light. The machine will lock itself if you don’t descale your Nespresso even after the descale alert.

Does Nespresso Have A Lifetime Warranty?

No, Nespresso does not give a lifetime guarantee; instead, they provide the users with a two-year warranty facility. If you want to claim a warranty for your Nespresso machine, it must be registered under a local Nespresso membership account, per the terms and conditions.

Which Button Do I Press On My Nespresso?

Stating an appliance was never as easy as in Nespresso Atelier. After plugging your Nespresso into the outlet, press any coffee button to start your Nespresso Atelier.

Does Nespresso Atelier Heat Up Milk?

The Steam & Froth technology of Nespresso machines is designed to heat and texture milk simultaneously; it cannot heat up milk separately.

Read More Guides Of Nespresso Atelier From Coffee Aim

How to Use A Nespresso Atelier

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